Creating video meetings in Microsoft Teams – HowTo… The HYMS help site - Before the meeting

Looking for:

Make a call in Teams 

Click here to DOWNLOAD

     

Guide: How to make video calls with Microsoft Teams? - Conference Call

 

Stay connected with voice and video calling using Microsoft Teams Phone on your computer, tablet, mobile device, or desk phone. Microsoft Teams Phone is available through telecommunication network providers in Australia and New Zealand. Make and receive voice and video calls directly in Microsoft Teams.

Stay in touch and get more done anywhere. Work smarter with an all-in-one app that brings together calling, chat, meetings, and collaboration. Use built-in, innovative, and AI-powered calling experiences and integrated partner software solutions.

Benefit from a wide portfolio of devices for any business need and get flexible financing options. Take a quick look at some of the features and benefits of an all-in-one app that enables rich, reliable, and secure calling. Make and receive audio and video calls using the internet with Microsoft Teams.

Stay in touch and get more done, no matter where you are. Learn more. Seamlessly integrate your users' mobile identities with Microsoft Teams. With Operator Connect Mobile assign a single number and implement a solution that works across network and devices. Make one-on-one or group calls directly from a chat or use the dial pad to call a phone number. Redirect calls to another number and never miss a call, or set up a call group so your team can step in. Transfer a call to another person or consult with them before transferring the call.

Access, listen to, and review your voicemails using playback controls, voicemail summary, and transcripts. Easily route callers to the appropriate person or department in your organization. Park a call to place it on hold and generate a unique code. Use the code to retrieve the call with a supported app or device. Collaborate and share information within the channel while taking calls in the call queue. Use your existing contact center solution together with Teams Phone for a more connected contact center experience.

Stipulate when calls and online meetings should be recorded using policy-based recording with a certified partner solution for Teams. Experience instant, high-quality audio and video communication everywhere you work with seamless transitions across devices. Make and receive calls from devices certified for use with Teams, including intuitive screens and controls to enhance the Teams calling experience.

Choose from a variety of headsets certified for Teams—wired, Bluetooth, over the ear, or on the ear—to suit every preference or need. Connect with USB- or Bluetooth-enabled speakerphone options to easily scale audio based on the room size and number of meeting participants. Accenture is adding a new generation of technology for calling, meeting, chat, and collaboration.

For all other markets not covered in the link above, contact Sales Support to learn about Teams Phone and operator calling plans. Microsoft E5 is our premium purchasing option that includes best-in-class productivity apps and advanced security, compliance, and analytical capabilities for your enterprise.

Current E1 and E3 customers can upgrade to E5 for a reduced price. Contact your Microsoft sales representative for details. Add Microsoft Teams Phone to your current Microsoft E1 or E3 plan to get the calling features every organization needs. Contact Sales for custom pricing. Get a detailed list of the standard subscription and pay-per-minute rates for your agreement by country or region and by currency.

Communications Credits rates are for charges that are not included in your subscription plan. Switch to Internet Explorer 10 or later version or another modern browser and you can select your country, currency, and rate type.

Click the link below to download a full listing of calling rates, updated daily. We're sorry, but there was a connection error in retrieving the rate information. Refresh your browser or click the link below to download a full listing of calling rates, updated daily.

Microsoft Teams Phone refers to the capability of people to make and receive calls in Microsoft Teams. Microsoft subscriptions include Teams Phone and enables calls from one Teams app to another.

Making and receiving calls to and from landlines and mobile phones on the public switch telephone network PSTN in Teams is available with an add-on like Microsoft Teams Phone with Calling Plan or is included in Microsoft E5. These options provide a cloud-based phone system in Teams with features such as hold, blind and safe transfers, and reporting features for professionals who manage calling solutions. It replaces traditional PBXs and enables key calling capabilities with a cloud-based call control system that provides the overall telephony workload for Microsoft Teams.

A calling plan provides customers with a primary phone number and calling minutes to make and receive phone calls. Direct Routing allows customers to connect their telecommunications voice trunks directly to Microsoft so people can make and receive calls.

Customers can work with their local telecommunications provider to connect their voice trunks through a certified session border controller SBC to Microsoft and Microsoft Teams Calling. This will be available in any country where Teams and the phone system are licensed. Direct Routing is part of the Teams-compatible phone system. You can transfer your phone numbers from your current service provider.

After you port your phone numbers over, Microsoft will become your service provider. Yes, customers can work with their Microsoft partner to bring their own calling plan. A configuration called Direct Routing allows customers to connect voice trunks directly from their network to Microsoft Teams or interconnect other telephony entities such as call centers or analog devices.

The Microsoft Phone System standalone subscription without a calling plan is specifically designed for this situation.

Contact your partner and ask them if they're offering it. If you don't have a Microsoft partner, find a partner on the Microsoft website. Devices certified for Teams provide a seamless Teams experience on desk phones, conference phones, and meeting room systems. Learn more about Microsoft Teams-certified devices. For available devices go to the Microsoft Teams Devices Marketplace. Teams supports a portfolio of desk phones for customers who require a traditional phone experience.

To deliver a high-quality and reliable Microsoft Teams experience on phones, Microsoft is partnering and actively working with Yealink, Crestron, Lenovo, Polycom, and Audiocodes to develop and certify a wide portfolio of desk phones and conference room audio devices. To get the latest information on Teams devices, go to Teams Marketplace.

There are two offers for small and medium-sized businesses. Microsoft Teams Phone with Calling Plan combines a phone system and a domestic calling plan. Microsoft Teams Phone System standalone without a calling plan provides a phone system which requires a calling plan from a service provider. For enterprises: A phone system and audio conferencing are included in Office E5 and Microsoft E5. A Microsoft Teams calling plan can be added on or can all be purchased separately.

Enterprises can also add Microsoft Teams Phone with Calling Plan as an add on to qualifying subscriptions. Microsoft Teams Phone with Calling Plan is currently available in 31 markets.

See country and region availability. A phone system is available in over countries, everywhere Microsoft is available. The product features and experience are the same across the offers for small and medium-sized businesses and enterprises. Pricing and availability may differ. Got a suggestion? Here are three ways to share feedback:. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation.

Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Availability of Audio Conferencing and calling plans varies by country and region. See supported countries and regions for more information. Industry analysts name Microsoft a leader. Microsoft Teams Phone Stay connected with voice and video calling using Microsoft Teams Phone on your computer, tablet, mobile device, or desk phone.

See plans and pricing. Contact Sales. Sign in. Microsoft Teams Phone. Stay connected with a modern calling solution Make and receive voice and video calls directly in Microsoft Teams. Calling in the flow of work Work smarter with an all-in-one app that brings together calling, chat, meetings, and collaboration. Business-critical calling Use built-in, innovative, and AI-powered calling experiences and integrated partner software solutions.

Devices for any calling scenario Benefit from a wide portfolio of devices for any business need and get flexible financing options. Simple set up and management Easily add, monitor, and manage voice and video calling from the Teams admin center. Make the most of your business voice and video calls Take a quick look at some of the features and benefits of an all-in-one app that enables rich, reliable, and secure calling. Overview Guided Tour.

Guided Tour Home. Ready to get started? Calling in Teams Work smarter with an all-in-one app that brings together calling, chat, meetings, and collaboration.

Connect quickly in Teams by starting one-on-one or group calls while in a chat or channel. Identify and decline likely spam calls and allow legitimate calls through.